Privacy Policy

At CNSNAP NET, accessible from https://cnsnap.net, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP NET and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected].

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

As a reverse purchasing agent, we also collect information related to the products you wish to purchase, including product links, specifications, and descriptions from third-party Chinese e-commerce platforms.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and sourcing services.
  • Improve, personalize, and expand our website offerings.
  • Understand and analyze how you use our website and services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Process your transactions, verify quality (QC), and manage logistics.
  • Send you emails regarding order status, shipping tracking, and inquiries.
  • Find and prevent fraud.

Log Files

CNSNAP NET follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, CNSNAP NET uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Third-Party Privacy Policies

CNSNAP NET’s Privacy Policy does not apply to other advertisers or websites, including the Chinese e-commerce platforms from which we purchase goods on your behalf. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

We may share your information with third-party service providers to facilitate shipping (such as international couriers), payment processing, and warehousing. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Contact Information

If you would like to exercise any of these rights or have concerns regarding your data, please contact us:

Email: [email protected]
Website: https://cnsnap.net